Privacy Policy
This Privacy Policy describes how CARWORNIC ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from carwornicgear.com.
Information We Collect
When you make a purchase, we collect: your name, billing and shipping address, email address, phone number, and payment information (processed securely by Shopify Payments — we do not store full card numbers).
When you browse our site, we automatically collect: your device information, browser type, IP address, time zone, referring URLs, and cookie data.
If you contact us, we collect the email address and any information you choose to share in your message.
How We Use Your Information
We use your information to:
- Fulfill orders, process payments, and arrange shipping
- Send order confirmations, shipping updates, and customer service replies
- Send promotional emails (only if you opt in — you can unsubscribe at any time)
- Screen orders for potential fraud or risk
- Improve our website, products, and customer experience
- Comply with applicable laws and regulations
Sharing Your Information
We share your information with third parties who help us run our business, including:
- Shopify (e-commerce platform and payments)
- Shipping carriers (USPS, UPS, FedEx, and international partners)
- Email service providers (for order and marketing communications)
- Analytics providers (to understand site usage)
We may also share information when required by law or to protect our legal rights. We do not sell your personal information.
Cookies
We use cookies to keep you logged in, remember your cart, and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect site functionality.
Data Security
We use SSL encryption and follow PCI-DSS standards through Shopify to protect your data. Your information is stored on Shopify's secure servers.
Data Retention
We retain order and customer information as long as needed to provide our services and comply with legal obligations (typically 7 years for tax records).
Your Rights
You have the right to access, correct, or delete your personal information, and to opt out of marketing emails. To exercise these rights, email carwornicgear@outlook.com.
Children
Our store is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always posted on this page with an effective date.
Contact
For questions about this Privacy Policy or your data, contact:
CARWORNIC
34 Ashley Road, Tsim Sha Tsui, Hong Kong
Email: carwornicgear@outlook.com