FAQs
Have a question? Browse the answers below or email us at carwornicgear@outlook.com — we reply within 24 hours on business days.
Filter by topic
All
Need Help?
Need a quick reply? Drop us an email and we'll respond within 24 hours on business days.
Orders & Shipping
When will you ship my order?
We process and ship most orders within 2–5 business days after payment is confirmed. During holiday seasons or large promotions, processing may take slightly longer. You will receive a confirmation email with tracking once your order leaves our warehouse.
Where are my items coming from?
All CARWORNIC orders ship from our fulfillment center in the United States. We work with established carriers (USPS, UPS, FedEx) to make sure packages arrive on time and in good condition.
When will I receive my items?
For U.S. orders:
- Standard Shipping: 3–7 business days after dispatch
- Expedited Shipping: 2–3 business days after dispatch
International delivery times vary by destination — typical range is 7–14 business days. Customs clearance may add additional time.
Can I track my order?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package directly with the carrier (USPS, UPS, FedEx, or your local international partner).
Returns & Sizing
What's your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and with all tags attached. Email us at carwornicgear@outlook.com to start a return — full details in our Refund Policy.
What if my item arrives damaged or defective?
Contact us at carwornicgear@outlook.com within 7 days of delivery with photos of the damage, and we'll arrange a replacement or full refund at no cost to you.
How do your sizes run?
Our pants use standard U.S. waist x inseam sizing (e.g., 32x30). Most styles fit true to size. If you're between sizes, we recommend sizing up — most customers prefer a slightly relaxed fit for outdoor wear.
Can I exchange for a different size or color?
The fastest way is to return the original item for a refund and place a new order. Email us at carwornicgear@outlook.com if you need help.